Elicia Mabunga
About Elicia Mabunga
Elicia Mabunga is a Global Services Sales Manager at Experlogix, specializing in CPQ software implementation and consulting services. She has extensive experience in sales and client management across various companies in North Carolina.
Current Role at Experlogix
Elicia Mabunga serves as the Global Services Sales Manager at Experlogix, a position she has held since 2022. In this role, she focuses on driving sales strategies and managing global service offerings. Her responsibilities include overseeing the implementation of Configure, Price, Quote (CPQ) software solutions, ensuring that clients receive optimal service and support. Mabunga's expertise in CPQ systems allows her to conduct workshops aimed at optimizing client engagement and enhancing service delivery.
Previous Experience in Sales and Management
Before joining Experlogix, Elicia Mabunga held various sales and management positions. She worked at CX100 as the CX Sales Lead for five months in 2022. Prior to that, she was a Services Sales Manager at Prometheus Group from 2021 to 2022. Her experience also includes roles at Progress, where she served as Territory Account Manager for the West Region and Inside Partner Account Manager. These positions contributed to her development in sales strategies and client relationship management.
Educational Background
Elicia Mabunga earned her Master of Business Administration (MBA) from North Carolina State University, where she studied Finance and Marketing Management from 2020 to 2023. She also holds a Bachelor of Arts (B.A.) in Psychology from the same institution, which she completed from 2011 to 2014. Her educational background provides a strong foundation for her roles in sales and client management.
Specialization in CPQ Software
Elicia Mabunga specializes in Configure, Price, Quote (CPQ) software implementation and consulting services. She is skilled in conducting optimization and engagement workshops, which are essential for enhancing the effectiveness of CPQ systems. Additionally, she provides training for system administrators and modelers, ensuring that clients can effectively utilize the software to meet their business needs.
Career Progression and Roles
Elicia Mabunga's career includes a range of roles in client account management and consulting. She began her professional journey at Coleman Research, where she worked as a Research Analyst and later as a Client Account Associate. She also served as a Senior Client Account Associate in Management Consulting. Her diverse experiences across different organizations have equipped her with a comprehensive understanding of client needs and service delivery.