Trisha Kent

Customer Success Manager @ Experlogix

About Trisha Kent

Trisha Kent is a Customer Success Manager at Experlogix, Inc., with a background in both real estate and technology. She has worked in customer success management since 2016 and previously held roles in luxury home sales and as a sales representative.

Work at Experlogix

Trisha Kent has been serving as a Customer Success Manager at Experlogix, Inc. since 2016. In this role, she focuses on ensuring customer satisfaction and success with the company's Configure, Price, Quote (CPQ) software solutions. Her responsibilities include managing client relationships, providing support, and facilitating the implementation of software solutions to meet customer needs. Trisha's experience in both technology and customer service contributes to her effectiveness in this position.

Previous Experience in Real Estate

Before transitioning to technology, Trisha Kent worked in the real estate sector. She served as a Luxury Home Specialist at Talis Park from 2013 to 2015 in the Naples, Florida area. Her role involved assisting clients in buying and selling luxury properties. Additionally, she worked as a Sales Representative at WCI Communities from 2002 to 2005, where she gained valuable experience in sales and customer engagement within the real estate market.

Education and Expertise

Trisha Kent studied at Iowa State University from 1994 to 1998, where she earned a degree in Marketing. This educational background provided her with foundational knowledge in business principles and marketing strategies. Additionally, she completed her high school education at Central Lyon High School. Her academic qualifications support her expertise in customer success management, particularly in technology and real estate.

Background in Technology and CRM Systems

Trisha Kent has transitioned from real estate to the technology sector, where she currently manages customer success for a CPQ software company. She has experience working with Microsoft Dynamics and NetSuite CRM and ERP systems, which enhances her ability to support clients effectively. Her dual background in real estate and technology allows her to approach customer success with a unique perspective.

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