Bernadette Leahy
About Bernadette Leahy
Bernadette Leahy serves as the Vice President of Business Development at Extend, where she focuses on customer satisfaction and retention. With extensive experience in sales and relationship management across various financial services roles, she has a proven track record in key account management and product launches.
Current Role at Extend
Bernadette Leahy serves as the Vice President of Business Development at Extend, a position she has held since 2021. In this role, she focuses on maximizing customer satisfaction and retention by realizing customer value. Her responsibilities include cultivating and strengthening relationships with clients, which is essential for driving business growth and enhancing customer loyalty.
Previous Experience at Orbitz Worldwide
Prior to her current role, Bernadette worked at Orbitz Worldwide as the Regional Director of Sales from 2004 to 2008. During her four years in this position, she was responsible for overseeing sales operations and developing strategies to enhance customer engagement and satisfaction in a national capacity.
Experience at American Express
Bernadette's tenure at American Express spanned multiple roles from 2002 to 2013. She served as Manager of Global Account Development and Manager of Business Travel Operations from 2002 to 2004. Subsequently, she held the position of Senior Client Manager in the Enterprise Growth Group, focusing on Global Payment Options from 2008 to 2013. Her work involved advanced consultative selling techniques aimed at achieving business objectives.
Role at BMO Harris Bank
From 2014 to 2020, Bernadette worked at BMO Harris Bank as the Vice President and Senior Relationship Manager. In this role, she managed key accounts and contributed to the growth of multimillion-dollar account portfolios, further enhancing her expertise in the financial services industry.
Educational Background
Bernadette Leahy earned a Bachelor of Science degree in Geography from Salem State University. Her educational background has provided her with a solid foundation for her career in business development and customer relationship management.