Extole
Extole provides a customer engagement platform designed for high-scale customer engagement with features like real-time content delivery, flexible APIs, and enterprise-grade security. Extole offers various acquisition and retention programs, analytics, rewards, and internationalization to help marketers create scalable customer engagement programs.
Services
Extole provides a customer engagement platform designed for high-scale customer engagement. The platform features real-time content delivery, flexible APIs, and enterprise-grade security. Extole's offerings also include various acquisition programs such as Refer-a-Friend, Drop-a-Hint, Influencer & Ambassador Programs, and Welcome Offer. Additionally, the company offers retention programs like Friends and Family, Nominations, and Sweepstakes to enhance customer lifetime value.
Products
Extole's platform comes with various features to facilitate customer engagement, including analytics and reporting, personalization, rewards and incentives, and seamless experiences across app, web, and store. The platform also includes data security and internationalization capabilities, along with flexible integration options via APIs and SDKs. Extole provides built-in advocate segments, on-brand sharing, A/B testing, and fraud protection to ensure genuine customer engagement and safeguard against low-quality referrals.
Customer Engagement Programs
Extole aims to help businesses grow referrals, reduce customer acquisition costs, increase customer lifetime value, drive brand advocacy, and engage mobile app audiences through their comprehensive customer engagement programs. These programs feature analytics, personalization, rewards, seamless experiences, and flexible integrations to meet various marketing needs. The platform's internationalization support allows for multilingual customer engagement, while data protection ensures compliance and privacy.
Industry Use Cases
Extole's platform supports a variety of industry use cases, including banks and credit unions, consumer fintech, franchisors, retail, and travel & hospitality. The platform is designed to meet the specific needs of different sectors by providing a range of incentives, tailored engagement strategies, and seamless integration capabilities to drive customer loyalty and improve customer engagement.
Professional Services and Support
Extole offers a wide array of professional services and dedicated support to optimize referral programs. Their services include best practices-based consulting, data analysis, creative services, technical services, and program strategy. These offerings aim to maximize the effectiveness of customer engagement programs, ensuring marketers can create scalable and personalized experiences for their audiences.
