Alon August
About Alon August
Alon August is the Head of Account Management at Extole in the San Francisco Bay Area, with extensive experience in customer success, marketing, and strategy consulting.
Current Roles at Extole
Alon August currently holds dual roles at Extole as Head of Account Management and Manager of Customer Success in the San Francisco Bay Area. His work focuses on engagement marketing and strategic consultancy, with an emphasis on leveraging customer advocacy to promote enterprise brands. His experience in both account management and customer success showcases his ability to build and maintain long-term customer relationships.
Previous Experience at Extole
Before his current roles, Alon August worked as a Senior Enterprise Customer Success at Extole from 2019 to 2021. During this period, he honed his skills in customer advocacy, helping businesses to optimize their customer experience and engagement strategies. This role solidified his expertise in the SaaS sector and laid the groundwork for his current leadership positions.
Marketing Roles at Tribeca Companies and American Giant
Alon August has diverse marketing experience, having worked at Tribeca Companies as a Marketing and Project Manager for seven months in 2018. Prior to that, he served in various roles at American Giant, including Associate Marketing Manager, Customer Service Manager, and Senior Customer Service Representative between 2015 and 2018. These roles contributed to his multi-faceted understanding of both marketing strategies and customer service operations in an e-commerce context.
Early Career and Internships
Alon began his career with internships at organizations such as Europe Economics in London and Nurture Source Designs in Berkeley. He also worked as a Tutor and Grader at the University of Redlands. These early roles provided him with a strong foundation in economics and public policy, skills that he later applied in various professional settings.
Educational Background
Alon August completed his Bachelor's Degree in Economics and Public Policy from the University of Redlands, achieving a 3.85 cumulative GPA. He also participated in the Boston University London Internship Program in 2013. His academic background in economics provides a strong analytical foundation for his professional roles in customer success and marketing strategy.