Ana Maria Efremov
About Ana Maria Efremov
Ana Maria Efremov is a Customer Success Manager at Extole in Chișinău, Moldova, with over 7 years of experience in client-facing roles.
Current Role at Extole
Ana Maria Efremov is currently a Customer Success Manager at Extole, based in Chișinău, Moldova. She began her role in December 2021. As a Customer Success Manager, she focuses on maintaining and improving the customer experience, ensuring client satisfaction, and engaging in activities that foster client retention and growth.
Experience at TRAVOD International
Prior to joining Extole, Ana Maria Efremov worked at TRAVOD International in London, United Kingdom. She served as a Client Project Advisor from 2016 to 2021, a role in which she spent 5 years advising clients on various projects. Before this, she worked as an Account Manager from 2014 to 2016, managing accounts for 2 years. These positions allowed her to develop essential skills in project advising and account management.
Customer Success Manager in Chișinău
Ana Maria Efremov currently employs her skills and experience as a Customer Success Manager in Chișinău, Moldova. Since joining Extole in December 2021, she has been responsible for client satisfaction, service optimization, and implementing strategies that enhance the customer experience.
Client-Facing Roles Expertise
With over 7 years of experience in client-facing roles, Ana Maria Efremov has a proven track record in customer relationship management. Her expertise includes both project advising and account management, all gained through her career at TRAVOD International and continued at Extole.
Professional Journey from London to Chișinău
Ana Maria Efremov spent 7 years working in London, United Kingdom before moving to Chișinău, Moldova. Her professional journey has spanned roles in project advising and account management, positioning her as a versatile expert in client relations and customer success.