Maddie Dinndorf
About Maddie Dinndorf
Maddie Dinndorf is the Senior Manager of Customer Success at Extole, based in Minneapolis, Minnesota. She has extensive experience in customer success and marketing, having worked in various roles at Extole, TechTarget, and other organizations.
Current Role as Senior Manager, Customer Success at Extole
Maddie Dinndorf currently holds the title of Senior Manager, Customer Success at Extole, a position she started in January 2023. Based in Minneapolis, Minnesota, she operates in a hybrid work model. In her role, she manages a team of Enterprise Customer Success Managers, with a focus on leveraging Customer-Led Growth technology to support clients. Her responsibilities include overseeing customer engagement and ensuring the successful deployment of Extole’s solutions to various businesses.
Previous Roles at Extole
Before her current senior position, Maddie Dinndorf served in several roles at Extole. From 2021, she worked as a Senior Client Success Manager for 10 months. Prior to that, she was a Client Success Manager, a role she held from 2019 to 2021 in the Greater Minneapolis-St. Paul Area. These experiences allowed her to build a strong foundation in customer success management and gain in-depth understanding of client needs and solutions.
Experience at TechTarget
Maddie Dinndorf has a solid background in customer success, having worked at TechTarget in Greater Boston Area. She first served as a Campaign Manager for Demand and IT Deal Alert from 2016 to 2018, before transitioning to the role of Customer Success Manager from 2018 to 2019. These positions provided her with valuable insights into campaign management and customer relationship management in the tech industry.
Educational Background
Maddie Dinndorf's educational background includes a Bachelor of Business Administration (B.B.A.) in Marketing from Boston University, where she studied from 2012 to 2016. She also attended Questrom School of Business at Boston University, focusing on Marketing and Entrepreneurship and achieving a Bachelor’s Degree. Additionally, she studied at Università Bocconi for a year from 2014 to 2015. Before her university education, she graduated from Minnetonka High School in 2012.
Early Career and Internships
Maddie Dinndorf gained early career experience through various internships. She worked as an Intern at Excelsior - Lake Minnetonka Chamber of Commerce in 2015, and as a Communications Intern at MassEcon from 2015 to 2016. At Boston University, she held roles including Events Consultant at the Student Activities Office and Admissions Ambassador. Additionally, Maddie interned as a Marketing Intern at Hennepin Theatre Trust and as an intern at Eagle Private Equity. These experiences contributed to her skill set in communications, event planning, and marketing.