Acacia Demers, Met
About Acacia Demers, Met
Acacia Demers serves as the Manager of Training Content at ExtraHop, where she has worked since 2019. She focuses on aligning training strategies with business objectives and managing the online training roadmap.
Work at ExtraHop
Acacia Demers has served as the Manager of Training Content at ExtraHop since 2019. In this role, she collaborates with department leaders to align training content strategies with the company's business goals. She is responsible for owning the online training roadmap and managing related projects. Her work includes developing and executing strategies to enhance self-service and expand content offerings. Additionally, she collaborates with IT to track and prioritize enhancements for the customer portal. Acacia leads a team focused on creating and maintaining self-service resources, as well as overseeing LMS customization, content migration, and process standardization efforts.
Education and Expertise
Acacia Demers holds a Master of Educational Technology from Boise State University, which she completed between 2017 and 2019. She also earned a Bachelor's degree in English and Education from Northwest University. Her educational background provides her with a strong foundation in instructional technology and educational practices, which she applies in her current role at ExtraHop.
Background
Before joining ExtraHop, Acacia Demers gained diverse experience in various roles. She worked as a System Quality and User Experience Intern at Knowledge Anywhere in 2018. Prior to that, she served as a STEM Service-Learning Programming Specialist at Edmonds College from 2015 to 2016. Acacia also held positions as an Instructional Technologist at SEIU 775 Benefits Group and as an Online Admissions and Advising Coordinator at Northwest University. Additionally, she worked as a Design and Communications Specialist at Willows Preparatory School from 2016 to 2017.
Professional Experience
Acacia Demers has accumulated significant professional experience in instructional design and technology. Her role as Manager of Training Content at ExtraHop involves leading a team responsible for creating self-service resources and managing training content strategies. Her previous positions have equipped her with skills in user experience, quality assurance, and educational programming, contributing to her effectiveness in her current role.