Adam Pruitt
About Adam Pruitt
Adam Pruitt is a Helpdesk Engineer at ExtraHop, where he has worked since 2017. He has a background in technical support, having held various roles at Apple and management experience at Guitar Center.
Current Role at ExtraHop
Adam Pruitt has been employed at ExtraHop as a Helpdesk Engineer since 2017. In this role, he is responsible for providing technical support and troubleshooting assistance to ensure smooth operations for users. His experience in this position spans over seven years, during which he has developed skills in problem-solving and customer service.
Previous Experience at Apple
Adam Pruitt has extensive experience working at Apple, where he held multiple positions. He began as a Specialist from 2011 to 2012, followed by a role as a FRS (Field Repair Service) from 2012 to 2016. He then served as a Genius from 2016 to 2017. His total tenure at Apple lasted approximately six years, allowing him to gain significant expertise in technical support and customer interaction.
Management Experience at Guitar Center
Before his tenure at Apple, Adam Pruitt worked at Guitar Center as a Department Manager from 2007 to 2011 in Lakeland, Florida. In this role, he managed department operations and staff, contributing to the overall success of the store. His experience in retail management provided him with foundational skills in leadership and team coordination.
Career Timeline
Adam Pruitt's career includes various roles across different companies. He started at Guitar Center in 2007, transitioned to Apple in 2011, and has been with ExtraHop since 2017. His career reflects a progression from retail management to technical support, showcasing his adaptability and commitment to professional growth.