Eamonn Mc Quaid
About Eamonn Mc Quaid
Eamonn Mc Quaid is a Senior Support Engineer at ExtraHop, where he has worked since 2020, providing application support for the EMEA region. He has extensive experience in network management and engineering, having held various roles in multiple companies over the years.
Work at ExtraHop
Eamonn Mc Quaid has been serving as a Senior Support Engineer at ExtraHop since 2020. In this role, he is responsible for supporting hardware and firmware deployment for ExtraHop appliances. His work involves addressing issues related to data feeds from network infrastructure, virtual switches, and packet forwarders. He provides application support specifically for the EMEA region, focusing on Network Detection and Response (NDR), Cyber Security, and IT Analytics. Eamonn collaborates with sales, development, and product teams to enhance the case escalation process in response to rising customer expectations.
Professional Background
Eamonn Mc Quaid has a diverse professional background in network management and engineering. Prior to his current position at ExtraHop, he worked at Exponential-e as a Network Management Engineer and later as an NMS Manager from 2011 to 2019. He has also held freelance roles at EMC and BAA as a Network Management Engineer. His experience includes positions at G.Network Communications, Holonomix, TDB Networks, and Vanco Ltd, where he contributed to various aspects of network management and technical consulting.
Education and Expertise
Eamonn Mc Quaid pursued his education at the University of Portsmouth, where he achieved a Higher National Diploma (HND) in Materials & Manufacturing Engineering from 1994 to 1997. He also studied at Richmond Tertiary College, earning a BTEC in Electrical Engineering from 1992 to 1994. His foundational education includes attending Gunnersbury School For Boys from 1986 to 1992. This educational background supports his expertise in network management and engineering.
Career Timeline
Eamonn Mc Quaid's career spans several years and various roles in the network management field. He began his career as a Bench Engineer at Morse Ltd from 1997 to 1999. He then transitioned to roles at NEC Europe Ltd, Vanco Ltd, and later at TDB Networks and Holonomix. His freelance work at EMC and BAA occurred in 2010 and 2011, respectively. After a brief stint at G.Network Communications in 2020, he joined ExtraHop, where he continues to apply his skills and experience.