Erich Von Heeder
About Erich Von Heeder
Erich Von Heeder is a Principal Technical Writer at ExtraHop, where he has worked since 2019. He holds a Master's degree in Technical Communication from the University of Washington and has extensive experience in technical writing across various organizations.
Work at ExtraHop
Erich Von Heeder has been serving as the Principal Technical Writer at ExtraHop since 2019. In this role, he is responsible for creating and managing technical documentation that supports the company's products and services. His work contributes to the clarity and usability of the technical materials provided to customers and stakeholders. Based in the Greater Seattle Area, he has been part of the team for five years, focusing on enhancing the user experience through effective communication.
Education and Expertise
Erich Von Heeder holds a Master of Science in Technical Communication from the University of Washington, where he studied from 2002 to 2005. This advanced degree has equipped him with the skills necessary for effective technical writing and communication. Additionally, he earned a Bachelor's degree in Theatre from Whitworth University, studying from 1990 to 1994. His educational background provides a unique perspective on storytelling and audience engagement in technical documentation.
Professional Background
Erich Von Heeder has a diverse professional background in technical writing and communication. Prior to joining ExtraHop, he worked as a Technical Writer at EMC Isilon from 2014 to 2019. His experience also includes roles at Lumedx from 2008 to 2010 and MedManage Systems from 2006 to 2008. Additionally, he served as a Claims Specialist at Providence Health and Services from 2002 to 2006. This varied experience has contributed to his expertise in producing clear and effective technical documentation.
Career Timeline
Erich Von Heeder's career spans several roles in technical writing and communication. He began his professional journey at Providence Health and Services as a Claims Specialist from 2002 to 2006. He then transitioned to technical writing, working at MedManage Systems for two years, followed by Lumedx for another two years. He joined EMC Isilon as a Principal Technical Writer in 2014, where he worked until 2019. Since then, he has been with ExtraHop, further developing his skills in the field.