Jason Diaz
About Jason Diaz
Jason Diaz is a Help Desk Manager at ExtraHop in Seattle, Washington, where he has worked since 2019. He studied Graphic Design at the College of Business and Technology-Miami, earning an Associate of Arts degree from 2010 to 2012.
Work at ExtraHop
Jason Diaz has been employed at ExtraHop since 2019. He holds the position of Help Desk Manager, where he oversees the help desk operations and ensures efficient support for users. His role involves managing a team that provides technical assistance and troubleshooting for various IT issues. ExtraHop is located in Seattle, Washington, and is known for its network performance management solutions.
Education and Expertise
Jason Diaz studied at the College of Business and Technology-Miami, where he focused on Graphic Design. He earned an Associate of Arts (A.A.) degree from 2010 to 2012. This educational background provides him with a foundation in design principles, which may contribute to his approach in managing help desk operations and user experience.
Background
Jason Diaz has a background in graphic design, having completed a two-year program at the College of Business and Technology-Miami. His transition into the IT support field reflects a diverse skill set that combines technical and creative elements. Since joining ExtraHop, he has gained experience in managing help desk functions within a technology-focused environment.
Professional Experience
In his role as Help Desk Manager at ExtraHop, Jason Diaz has accumulated over five years of experience in the field. His responsibilities include overseeing help desk operations, managing support staff, and ensuring that technical issues are resolved efficiently. His experience in this role contributes to the overall effectiveness of the IT support team at ExtraHop.