Joseph Breeden
About Joseph Breeden
Joseph Breeden is a Help Desk Engineer with extensive experience in technology support, having worked at Apple for seven years in various roles and currently employed at ExtraHop since 2018.
Work at ExtraHop
Joseph Breeden has been employed at ExtraHop as a Help Desk Engineer since 2018. In this role, he is responsible for providing technical support and assistance to users, ensuring that their IT needs are met efficiently. His experience in troubleshooting and resolving issues contributes to the overall functionality of the organization's technology infrastructure.
Previous Experience at Apple
Joseph Breeden worked at Apple for a total of seven years, holding various positions. He began as a Mac Specialist from 2008 to 2009, followed by a role as a Tech Specialist from 2009 to 2011. He later served as a Mac Genius from 2011 to 2018. In these roles, he provided technical support and customer service, focusing on Apple products and services.
Experience at Circuit City
Before his tenure at Apple, Joseph Breeden worked at Circuit City as a Home Entertainment and Technology Specialist from 2006 to 2008. In this position, he assisted customers with their technology needs, providing guidance on home entertainment systems and related products.
Education and Expertise
Joseph Breeden studied at Florida A&M University from 2003 to 2007, where he earned a degree in Health/Health Care Administration/Management. This educational background provides him with a foundational understanding of health care systems and management practices, complementing his technical expertise in IT support.