Ryan Davidsen
About Ryan Davidsen
Ryan Davidsen serves as the VP of Global Customer Success at ExtraHop, bringing extensive experience in digital transformation and customer experience alignment. He has held various leadership roles in notable companies, including EMC, Inovalon, and Secureworks, and possesses expertise in cloud architecture and cybersecurity.
Current Role at ExtraHop
Ryan Davidsen serves as the VP Global Customer Success at ExtraHop, a position he has held since 2023. In this role, he focuses on enhancing customer experiences and aligning organizational strategies to drive product and service growth. His leadership is directed towards building high-performing teams that prioritize customer success, leveraging his extensive background in digital transformation and information infrastructure.
Previous Experience in Customer Success
Prior to his current role, Ryan Davidsen was the Senior Vice President of Customer Success & Experience at Inovalon from 2019 to 2023. He also held the position of VP, Worldwide Security Solutions at Secureworks from 2017 to 2019. His experience in these roles contributed to his expertise in aligning global organizations to enhance customer experience and drive business outcomes.
Career History in Technology and Engineering
Ryan Davidsen has a diverse career in technology and engineering, beginning as a Systems Engineer at PTC from 1997 to 2000. He progressed through various roles, including Technical Sales Director at PTC, Technical Marketing Manager at Selectica, and several positions at EMC, culminating as Director of Enterprise Systems Engineering from 2010 to 2013. His experience spans over two decades, focusing on cloud architecture, product lifecycle management, and enterprise content strategy.
Educational Background
Ryan Davidsen studied at the University of Wisconsin-Madison, where he earned a Bachelor of Science degree in Mechanical Engineering from 1994 to 1997. This educational foundation has supported his career in technology and engineering, providing him with the technical knowledge necessary for his various roles in the industry.
Expertise in Digital Transformation and Cybersecurity
Ryan Davidsen specializes in digital transformation, cloud architecture, and cybersecurity. His strong background in these areas enables him to lead initiatives that enhance information infrastructure and analytics-driven services. He is known for developing innovative business solutions that align with customer needs and organizational goals.