Stephanie Gruss
About Stephanie Gruss
Stephanie Gruss is a Senior Systems Engineer at ExtraHop, where she has worked since 2019. She has a diverse background in systems engineering and technical operations, with previous roles at companies such as Boeing, JP Morgan Chase, and Lighthouse eDiscovery.
Current Role at ExtraHop
Stephanie Gruss serves as a Senior Systems Engineer at ExtraHop, a position she has held since 2019. In this role, she provides after-hours technical support for system upgrades, configurations, and patching. She is also responsible for rotational on-call support, ensuring that systems operate smoothly and efficiently.
Previous Experience in Technical Operations
Prior to her current role, Stephanie worked at various organizations, including JP Morgan Chase, where she held multiple positions. She served as a Technical Operations Manager and Assistant Vice President in 2011-2012, and as a Database Security Systems Analyst from 2010 to 2011. Her experience at these firms contributed to her expertise in systems engineering and technical operations.
Education and Academic Background
Stephanie Gruss completed her Bachelor of Science (B.S.) in Business and Information Technology with a Minor in Mathematics at Montana Tech of the University of Montana, studying from 2004 to 2010. She also achieved a Master of Science (M.S.) in Technical Communication during the same period, focusing on Technical Writing and Software Documentation. Additionally, she holds a Bachelor of Science (B.S.) in Professional & Technical Communication with a Minor in Computer Science.
Technical Skills and Expertise
Stephanie has developed automation processes for integrating data from Snowflake into corporate reporting systems, particularly focusing on data retrieval from Salesforce. She manages and maintains the Snowflake data warehouse with integration from Fivetran. Her technical skills include the use of Ansible, Gitlab, CI/CD, and Docker for production support, as well as proficiency in various operating systems including Linux, MacOS, and Windows.
Volunteer Experience
In addition to her professional roles, Stephanie volunteered as a Communication Coordinator for the American Red Cross Serving King & Kitsap Counties from 2012 to 2013. This role involved coordinating communication efforts and supporting the organization's mission within the community.