Tom Alewine
About Tom Alewine
Tom Alewine is a Technical Account Manager at ExtraHop, where he has worked since 2021. With extensive experience in technical sales and account management, he has held various roles in the technology sector since the late 1990s.
Work at ExtraHop
Tom Alewine has served as a Technical Account Manager at ExtraHop since 2021. In this role, he focuses on understanding customer needs and providing tailored solutions. He plays a crucial part in onboarding new customers and establishing trusted advisor relationships. His responsibilities include coordinating high-value services, such as ExtraHop Professional Services and advanced training. Alewine collaborates with various teams within ExtraHop, including Sales, Marketing, Product, and Support, to enhance customer engagement and strategy.
Previous Experience in Technology Sales
Prior to his current position, Tom Alewine held several roles in technology sales and engineering. He worked at Innovation Network Technologies as a Regional Account Manager from 2020 to 2021. Before that, he served as a Sr. Sales Engineer at FishNet Security from 2010 to 2013 and as a Principal Sales Engineer at EdgeTeam Technology from 2013 to 2018. Alewine also worked as a Territory Manager at NETSCOUT from 2018 to 2020, contributing to his extensive experience in the field.
Background in Engineering and Support
Tom Alewine's career began in technical support, where he worked at Dell as an Enterprise Technical Support representative from 1997 to 1998. He then transitioned to Grande Communications, where he spent 12 years as Manager of IP Engineering and Operations from 1998 to 2010. This background in engineering and support has equipped him with the technical acumen necessary for his roles in sales and account management.
Education and Expertise
Tom Alewine earned a Bachelor of Science degree in Computational Economics from The University of Texas at Austin, studying from 1992 to 1997. His educational background complements his expertise in providing Network Detection and Response (NDR), Network Performance Management (NPM), and Application Performance Management (APM) solutions. Alewine effectively balances technical knowledge with business insight to support customer decision-making processes.