Joann Truong
About Joann Truong
Joann Truong serves as a Senior Order Management Representative at Exxact Corporation, where she has worked since 2021. She has a diverse background in administrative and operational roles across various companies, demonstrating expertise in customer account management and logistics.
Work at Exxact Corporation
Joann Truong has been employed at Exxact Corporation as a Senior Order Management Representative since 2021. In this role, she is responsible for managing customer orders and ensuring accurate processing. Her expertise includes setting up customer accounts in NetSuite, a cloud-based business management software. Additionally, she assists the shipping department with managing freight shipments to ensure timely delivery.
Previous Work Experience
Before joining Exxact Corporation, Joann Truong held various positions in different organizations. She worked at Nirmidas Biotech, Inc. as an Operations Coordinator and previously as an Executive/Operations Assistant. Her experience also includes roles at Richmar Associates Inc. as a Front Desk Receptionist/Administrative Assistant and at Robert Half as an Administrative Assistant. Joann has also worked in administrative roles at New Tech Solutions Inc and has experience in customer service from her time at Chipotle Mexican Grill and Texas Roadhouse.
Education and Qualifications
Joann Truong earned a Bachelor of Science degree in Health/Health Care Administration/Management from California State University - East Bay, where she studied from 2012 to 2017. She completed her high school education at San Leandro High School from 2008 to 2012. Her academic background provides a foundation for her roles in order management and operations.
Skills and Expertise
Joann possesses strong skills in reallocating items to correct sales orders to meet customer dock dates. Her expertise in using NetSuite enhances her ability to manage customer accounts effectively. Additionally, her experience in various administrative and operational roles has equipped her with a diverse skill set relevant to her current position.