Aiginta Freimone
About Aiginta Freimone
Aiginta Freimone is the Lead Customer Service (OXO) at ExxonMobil, with a strong background in the outsourcing industry and extensive experience in technical support and mentoring.
Lead Customer Service at ExxonMobil
Aiginta Freimone currently serves as the Lead Customer Service (OXO) at ExxonMobil, a position she has held since 2019. Based in Prague, Czech Republic, she manages customer service operations and ensures high service delivery standards. With her extensive experience in incident management and service delivery, Aiginta brings a depth of expertise to her role in managing complex customer interactions and enhancing customer satisfaction.
Previous Roles at ExxonMobil
Before her current position, Aiginta Freimone worked as a Customer Account Specialist at ExxonMobil from 2017 to 2019. During her tenure, she was responsible for managing customer accounts, resolving issues, and ensuring seamless communication between the company and its clients. Her role in this position honed her skills in customer relationship management and service delivery.
Experience at SELLBYTEL Group
Aiginta Freimone has a diverse background with the SELLBYTEL Group, where she held multiple roles over the years. She worked as a Supervisor in 2017, a Mentor from 2009 to 2017, and a Technical Support Specialist from 2009 to 2011. These roles were based in Prague and allowed her to develop strong mentoring skills and gain in-depth technical support experience, contributing to her ability to guide and develop team members effectively.
Career at SC 'Šiaulių Energija'
Aiginta Freimone worked as a Manager at SC 'Šiaulių Energija' in Šiauliai, Lithuania, from 1994 to 2006. Over her 12-year tenure, she gained substantial managerial experience, which laid the foundation for her expertise in customer service and operations management.
Educational Background
Aiginta Freimone has a solid educational foundation, having earned a Bachelor's degree from West Lithuania Business College, where she studied from 2004 to 2006. Prior to this, she achieved a Higher School diploma from the Higher Economic School of Vilnius, completing her studies in 1994. Her education has equipped her with the knowledge and skills necessary for a successful career in customer service and management.