Andre Luiz Drongeck Maruska
About Andre Luiz Drongeck Maruska
Andre Luiz Drongeck Maruska is a Senior Support Analyst at ExxonMobil, specializing in IBM Notes and Outlook support, with extensive experience in customer support and IT solutions.
Company
Andre Luiz Drongeck Maruska is currently employed at ExxonMobil as a Senior Support Analyst in the Research and Engineering Technology Platform. During his tenure, he supports over 100,000 workstations globally, focusing on security and deploying new solutions. He has been with ExxonMobil since 2004, based in Curitiba, Paraná.
Title
Andre Luiz Drongeck Maruska holds the title of Senior Support Analyst in the Research and Engineering Technology Platform at ExxonMobil. His role involves providing specialized support in IBM Notes and Microsoft Outlook, managing extensive workstation security, and introducing new technological solutions within the organization.
Education and Expertise
Andre Luiz Drongeck Maruska studied at Universidade Positivo, where he pursued a Bachelor's degree in Informatics and achieved a Systems Analyst (Analista de Sistemas) qualification, completing his studies from 1999 to 2002. He has developed a robust expertise in customer support, particularly in Help Desk roles, and has a strong background in mobile solutions like Oracle OMSS and Airwatch, as well as security solutions such as CarbonBlack.
Background
Before joining ExxonMobil, Andre Luiz Drongeck Maruska worked at Strategos as a Support Analyst from 2002 to 2004, focusing on the development and support of applications in Curitiba. His career has been marked by a commitment to support and IT roles, where he has consistently developed code and automation scripts to enhance business operations and provide comprehensive IT support.
Technical Skills and Responsibilities
Andre Luiz Drongeck Maruska's technical skills encompass a wide range of IT support functions. He provides multilingual support in English, Portuguese, and Spanish, and has substantial experience with platforms like IBM Notes, Microsoft Outlook, Oracle OMSS, Airwatch, and CarbonBlack. His responsibilities at ExxonMobil involve not only IT support but also building applications such as Pro Steward 360 and Sphera, focusing on regulatory compliance.