Arthur Trotti
About Arthur Trotti
Arthur Trotti is the IT Customer Experience Manager for Argentina, Colombia, and Peru at ExxonMobil, with extensive experience in IT roles and a background in business and technology.
Current Role at ExxonMobil
Arthur Trotti serves as the IT Customer Experience Manager for ExxonMobil in Argentina, Colombia, and Peru. He oversees customer experience operations, managing services and support for IT-related issues. Based in Buenos Aires and its surroundings, Arthur has held this position since 2021. His responsibilities include developing and maintaining the IT budget for the sites under his jurisdiction and ensuring safety and control standards among IT staff.
Previous Roles at ExxonMobil
Arthur Trotti's career at ExxonMobil includes multiple roles that have allowed him to develop extensive expertise in IT and network solutions. From 2019 to 2021, he was the IT Product Owner - Infraestructura de Sistemas. Before that, he served as Product Manager - Network Solutions from 2018 to 2019. He was the Network Site Coordinator for four years from 2014 to 2018. His role as a Network Analyst spanned from 2013 to 2014. Through these roles, Arthur has gathered a broad array of skills in IT and network infrastructure.
Experience at Avaya
Arthur Trotti worked at Avaya as a Customer Support Engineer - Backbone Engineer from 2010 to 2013. Over the three years in this role, he gained significant experience in providing customer support and maintaining backbone systems, strengthening his foundation in IT and customer experience.
Early Career at TNX
Before joining ExxonMobil and Avaya, Arthur Trotti worked at TNX in two different roles. He served as an Analista de Implementación de Post Venta from 2008 to 2009 and as an Analista de Producto from 2007 to 2008. These positions provided Arthur with valuable experience in product analysis and post-sale services.
Educational Background
Arthur Trotti's educational achievements include a Master in Business and Technology from Universidad de 'San Andrés,' which he completed in 2018. He also holds a degree in Electronic Engineering from Universidad de Buenos Aires (UBA), completed in 2009. Arthur's foundational education was completed at Colegio Nacional de Buenos Aires, where he earned a Bachiller con especialización en Ciencias Exactas, Tecnología y Diseño in 2002.