Carlos Aboud Neto
About Carlos Aboud Neto
Carlos Aboud Neto is a Bilingual IT Senior Application Support Analyst at ExxonMobil with over 10 years of experience in technical support, customer service, and software deployment.
Company
Carlos Aboud Neto is currently employed at ExxonMobil as a Bilingual IT Senior Application Support Analyst, based in Curitiba, Paraná, Brazil.
Title
Carlos Aboud Neto holds the position of Bilingual IT Senior Application Support Analyst.
Education and Expertise
Carlos earned an Engineering Degree in Telecommunication Engineering from the Universidade de Taubaté, where he studied from 2002 to 2006. Before that, he obtained a Secondary/Technical degree in High School/Information Technician from Instituto de Ensino Santo Antonio - IDESA, completed between 1999 and 2001.
Career Background
Carlos Aboud Neto has a diverse background in IT and technical support across several companies. He worked at Tata Consultancy Services as a Bilingual Senior Support Analyst from 2020 to 2022 and served as a Supplier Managed at Exelon from 2020 to 2022. Between 2014 and 2019, he was a Bilingual IT Senior Customer Support Analyst at UPS. Earlier in his career, he worked at Mazzatech Systems & Outsourcing, Aircom International, and EMBRAS in various junior support and software development roles.
Industry Experience and Skills
Carlos has over 10 years of experience in technical support, customer service, and software deployment. He has strong knowledge in solution analysis and implementation, team training, cost control, and audits. He handles developing and maintaining application configurations to meet business needs and collaborates with IT colleagues or service providers to ensure system integrity and integration.