Cindy Babstock
About Cindy Babstock
Cindy Babstock is a Facility Management Tenant Service Administrator at ExxonMobil, with extensive experience in facility management and customer service roles.
Current Position at ExxonMobil
Cindy Babstock serves as the Facility Management Tenant Service Administrator at ExxonMobil. She has been with the company since 2013. In her role, Cindy is involved in managing sustainability programs, including recycling initiatives, and implementing continuous improvement ideas to enhance service offerings and cost-effectiveness. Her responsibilities include coordinating services such as mail, courier, janitorial, and office equipment, ensuring compliance with corporate expectations. Additionally, she maintains databases for client requests and financial records, ensuring accurate invoicing and cost management. Cindy engages regularly with business unit personnel, focusing on communication and service satisfaction. She also manages operations staff, potentially including janitors and cafeteria workers.
Previous Experience at Convergys
Before joining ExxonMobil, Cindy worked at Convergys in St. John's, NL. She held the position of Assistant Facility Manager from 2008 to 2013, where she played a critical role for five years. Prior to that, she was a Facility Coordinator at Convergys from 2008 to 2010, working for two years in the same location. Her work at Convergys would have involved managing various facility operations, ensuring efficient service delivery, and supporting overall business objectives.
Roles in Administration and Customer Service
Cindy's career includes experience in both administration and customer service. She worked at NL Hearing Health Center as Office Administration from 2007 to 2008 in Mt. Pearl, NL. From 2003 to 2007, she was a Customer Service Agent at ICT Group in St. John's, NL, where she handled client interactions and provided support. These roles helped her develop strong administrative and customer service skills which she utilizes in her current position.
Entrepreneurial Experience
In addition to her corporate roles, Cindy has entrepreneurial experience. She owned and managed The Hair Studio in Eastport, NL from 1997 to 2003 for six years. This role required her to oversee daily operations, manage staff, and ensure customer satisfaction, providing her with valuable insights into business management and operations.
Educational Background
Cindy Babstock has a diverse educational background. She studied Facilities Management (part 1) at BOMI and is working towards her FM Certification. She also completed programs in Office Clerk and Hairstyling at the College of the North Atlantic. Additionally, she holds a Business Management Diploma from Stratford Career Institute. Her foundational education was completed at Holy Cross in Eastport.