Curits Goodman
About Curits Goodman
Curtis Goodman is a Solution Center Specialist at ExxonMobil with extensive experience in technical support and engineering roles.
Title and Role at ExxonMobil
Curtis Goodman currently holds the position of Solution Center Specialist at ExxonMobil. He began his tenure in 2019 and is based at the ExxonMobil Campus in North Houston. His role involves using his extensive knowledge and skills in Microsoft Windows desktop operating systems and business productivity applications, to serve a substantial user base.
Previous Professional Experience
Prior to his current role, Curtis Goodman accumulated diverse industry experience. He was a Part-Time PC Technician II at Lone Star College from 2017 to 2019. Goodman also served as a Mechanical Designer at GE Oil & Gas from 2014 to 2016. Further, he was a Sales Support Specialist at Aerotek in 2013-2014 and an AutoCAD Operator III and CADD Operator IV at Jones & Carter Inc from 2006 to 2013. His career started in the U.S. Army as a Technical Engineer Specialist from 2001 to 2005.
Educational Background and Technical Skills
Curtis Goodman's educational credentials include an Associate of Science in Computer Systems Networking and Telecommunications from Lone Star College-North Harris (2017-2019), an Associate in Mechanical Engineering Design Technology from the same institution (2008-2010), and a Bachelor's degree in Business Administration from Prairie View A&M University (1994-1999). At Vilseck American High School, he completed his high school education from 1992 to 1994. Goodman's technical skills are robust, including installation and configuration expertise in Cisco routers, Linux OS, Azure, AWS, and virtualization technology.
Achievements at ExxonMobil
During his tenure at ExxonMobil, Curtis Goodman has achieved notable success. He has consistently maintained a customer satisfaction average of 90% and has achieved a first response and resolution SLA average of 95%. Goodman's contributions include installing, configuring, testing, maintaining, and monitoring end-user hardware and software for over 1000 users. His technical competencies are further demonstrated in the development of secure access configurations for LANs, VLANs, ACLs, and subnets.