Curtis Goodman
About Curtis Goodman
Curtis Goodman is a Solution Center Specialist at ExxonMobil with extensive experience in technical support, mechanical design, and sales support.
Company
Curtis Goodman is currently employed at ExxonMobil, where he has worked since 2019. He holds the position of Solution Center Specialist and works at the ExxonMobil Campus in North Houston.
Title
Curtis Goodman serves as a Solution Center Specialist at ExxonMobil. In this role, he is responsible for managing various technical support functions, including hardware/software installation, configuration, and maintenance.
Education and Expertise
Curtis Goodman has a diverse educational background. He earned an Associate of Science in Computer Systems Networking and Telecommunications and an Associate of Applied Science in Mechanical Engineering Design Technology from Lone Star College-North Harris. Additionally, he holds a Bachelor's degree in Business Administration from Prairie View A&M University. His technical skills include proficiency in Microsoft Windows, business productivity applications, secure network configuration, and virtualization technologies like Azure and AWS.
Professional Background
Curtis Goodman has accumulated extensive professional experience across various roles. He worked as a Part-Time PC Technician II at Lone Star College from 2017 to 2019 and as a Mechanical Designer at GE Oil & Gas for two years. His career also includes roles as a Sales Support Specialist at Aerotek and an AutoCAD Operator at Jones & Carter Inc. Earlier, he served as a Technical Engineer Specialist in the U.S. Army from 2001 to 2005.
Technical Skills and Achievements
During his career, Curtis Goodman has developed strong technical skills, particularly in Microsoft Windows operating systems and business productivity applications. He has experience in secure network configuration using CLI for LANs, VLANs, ACLs, and Subnets. His achievements include maintaining a 95% case first response and resolution SLA average and managing the hardware/software needs, including Cisco IP phones, for over 1000 users. Curtis also utilizes virtualization technologies like Azure and AWS for Linux OS installation and configuration.