Daniel Perez
About Daniel Perez
Daniel Perez is a Customer Service Representative at ExxonMobil with extensive experience in cartography, hydrography, and customer support across various industries.
Company
Daniel Perez is currently employed at ExxonMobil as a Customer Service Representative, a role he has held since 2018. Located in Moncton, New Brunswick, Daniel's responsibilities include providing customer support with a special focus on the Latin America market. His work involves addressing fuel supply requirements and utilizing SAP applications to ensure efficient service delivery.
Education and Expertise
Daniel Perez has a robust educational background in hydrography, cartography, and geomatics. He studied at the School Navy (Escuela de SubOficiales de la Armada), where he achieved a technical qualification in Hydrography and Cartography from 1987 to 1990. In 1998, he furthered his studies, achieving certifications in Nautical Cartography (NIMA) from the Venezuela Hydrographic Office and Geographic Information Systems (GIS) from Venezuelan University Central. These qualifications have equipped him with extensive knowledge and expertise in his field.
Background
Prior to his current role, Daniel Perez amassed diverse experience across numerous positions. Notably, he worked at CARIS in Fredericton, NB, from 2009 to 2016, where he held roles as Technical Client Support, Technical Cartographer, and QA tester. Before that, he served in the Venezuelan Navy in various capacities, including as a Cartographic Manager and Patrol Boat Commander. His career also includes a stint as a Sales Representative and Consultant Support for Latino America at QUARANT-ENC, from 2016 to 2018 in British Columbia, Canada.
Achievements
Daniel Perez has contributed significantly to different facets of cartography and customer service. At CARIS, he was involved in quality assurance testing utilizing HP Quality Center and Confluence for product tracking. Additionally, he provided internal training at CARIS and the Ecuador hydrographic service, demonstrating his ability to convey technical knowledge effectively. His work at the Venezuelan Navy saw him participate in hydrographic campaigns and surveys, where he played a pivotal role in coordinating efforts to generate hydrographic and cartographic products.