Daniela Gergova
About Daniela Gergova
Daniela Gergova is a Dedicated Customer Professional at ExxonMobil, with extensive experience in customer service and marketing communications across multiple industries and regions.
Current Role at ExxonMobil
Daniela Gergova has been working as a Dedicated Customer Professional at ExxonMobil since March 2018. In this role, she focuses on B2B interactions, utilizing advanced systems like SAP and CRM to manage customer portfolios and resolve tasks efficiently. Daniela collaborates with teams across Europe, Africa, and the Middle East to ensure seamless customer service operations.
Previous Experience at Wunderman
Daniela Gergova has accumulated various roles at Wunderman, primarily dealing with clients like Microsoft and Ford Motor Company. Her positions included MarCom MSD Multi Country Europe, MarCom MSD Partner HQ & Social Operations MSD CEE, CEE Social Operations Lead, QA Team Lead, and Internal Quality Assurance Specialist. These roles spanned from 2014 to 2018 in Prague, where she focused on quality assurance, social operations, and marketing communications.
Early Professional Experience
Before her tenure at Wunderman, Daniela Gergova worked in different capacities in multiple organizations. She held the position of Junior Sales Executive at Marcus Evans in 2013 and was a Content Coordinator at APM Terminals in the Hague from 2012 to 2013. Additionally, she gained early professional experience as an intern at Spotzer Media Group in Amsterdam in 2011.
Educational Background
Daniela Gergova graduated with a Bachelor's degree in International Communications and Management from De Haagse Hogeschool / The Hague University of Applied Sciences. She studied at the university from 2008 to 2012. Prior to that, she attended the High-School of Foreign Languages, where she focused on foreign languages, specializing in English, and achieved her Secondary Degree from 2003 to 2008.
Skill Set and Technical Proficiency
Daniela Gergova utilizes advanced systems like SAP and CRM to manage customer portfolios and resolve tasks efficiently in her role at ExxonMobil. Her work involves collaborating with teams across Europe, Africa, and the Middle East to ensure seamless customer service operations.