Danielle B.
About Danielle B.
Danielle B. is a Salesforce Analyst at ExxonMobil with extensive experience in IT support and project management in Curitiba, Paraná, Brazil.
Current Role at ExxonMobil
Danielle B. is currently working as a Salesforce Analyst at ExxonMobil in Curitiba, Paraná, Brazil. She started in this position in 2021. In her role, she serves as the Tech Lead for the 1-Click project and utilizes the SCRUM methodology for managing User Stories related to the Fuels and Lubes project. Additionally, she is responsible for migrating Salesforce developments between environments using the Flosum tool and engages in validation processes with the Business team for Salesforce-developed demands.
Previous Experience in Salesforce Support
Prior to her position at ExxonMobil, Danielle B. worked at Top Information as a Salesforce Support Analyst from 2017 to 2021 in Curitiba, Paraná. During her tenure of 4 years, she gained significant experience in providing support and troubleshooting for Salesforce applications, contributing to the efficiency and effectiveness of Salesforce operations within the organization.
IT Support and Technician Roles
Danielle B. accumulated experience in IT support and technical roles before specializing in Salesforce. She worked at UnderProtection as an IT Support Analyst from 2015 to 2017, where she was responsible for providing technical assistance and support. Before that, she worked as a Computer Technician Jr. at Minauro Informatica Ltda from 2014 to 2015 and at Colégio Batista Maranata from 2013 to 2014, where she performed various technical duties and supported IT infrastructure.
Administrative Assistant Experience
From 2008 to 2013, Danielle B. served as an Administrative Assistant at Colégio Batista Maranata in Curitiba, Brazil. Over these 5 years, she was involved in various administrative tasks, contributing to the organization's operations and efficiency.
Educational Background
Danielle B. has a strong educational background in IT and project management. She completed her Post-Graduation in Agile Project Management from Opet Educational Group, from 2021 to 2022. She also holds a Graduation in IT Management from the same institution, achieved between 2013 and 2015. Her education has equipped her with the necessary skills and knowledge to excel in her current and previous roles.