Essence Carter
About Essence Carter
Essence Carter is the Customer Experience Manager at ExxonMobil in Houston, with a long tenure at the company in various roles since 2008.
Title
Essence Carter holds the position of Customer Experience Manager at ExxonMobil, operating out of Houston since 2021. She has extensive experience within the company and has successfully managed various roles over the years.
Work Experience at ExxonMobil
Essence Carter has been associated with ExxonMobil for over a decade. She began as a Desktop Support Analyst in 2008 and progressed through multiple roles, including Network Analyst and Business Support Advisor. Her past positions at ExxonMobil include Security & Controls Advisor and Supervisor. Her diverse experience within the company highlights her adaptability and expertise in various sectors.
Education and Expertise
Essence Carter's educational background includes a Bachelor’s Degree in Management Information Systems from Purdue University Calumet, obtained between 2004 and 2008. Additionally, she holds two Associate’s Degrees from Indiana University-Northwest, one in Business Administration and Management (2002-2004) and another in Criminal Justice (1999-2002). Her education supports her multifaceted role at ExxonMobil and bolsters her proficiency in customer experience management.
Background in IT and Business Support
Essence Carter's career started in the IT domain with roles as a Desktop Support Analyst and Network Analyst, providing her with a strong technical foundation. Transitioning to business support roles, she effectively bridged the gap between technology and business processes. Her tenure as a Security & Controls Advisor further expanded her expertise in compliance and organizational security.