Ivy He
About Ivy He
Ivy He is the Global Customer Experience Project Manager at ExxonMobil, with a background in international business and extensive experience in customer experience initiatives and digitalization.
Current Position at ExxonMobil
Ivy He currently holds the role of Global Customer Experience Project Manager at ExxonMobil. Her responsibilities include leading the prioritization of new customer experience initiatives by engaging with cross-functional teams and securing the necessary budget and resources. She drives a digitalization mindset within the organization, enhancing data visibility to improve communication efficiency. Ivy is instrumental in supporting the sustainment and enhancement of the global PE/PVA official online platform, ensuring it meets clear commercial needs.
Previous Roles and Experience
Before her current role at ExxonMobil, Ivy He worked at Carat New Voice as an Assistant to the General Manager from 2006 to 2007 in Shanghai City, China. She also served as Assistant to the Vice President at Sunshine Enterprise from 2003 to 2006 in Shanghai City, China. These roles contributed to her comprehensive understanding of business operations and management.
Educational Background
Ivy He has a strong academic background. She obtained her Master of Science (MSc) in International Business from the University of Groningen in Holland, studying from 2002 to 2003. Prior to that, she earned a Bachelor's degree in International Language and Business from Nanjing Tech University, where she studied from 1998 to 2002.
Skills and Contributions
Ivy He is known for her ability to influence global and cross-functional teams, ensuring a better understanding of commercial needs through thinking transformation. She expedites responses to critical commercial requirements, making significant organizational impacts. Her skill set includes leading digitalization initiatives, enhancing data visibility, and improving communication efficiencies within large organizations.
Career in Shanghai City, China
Ivy He's career has largely been based in Shanghai City, China. She spent several years working in this major urban center, first at Sunshine Enterprise and later at Carat New Voice, before transitioning to her current role at ExxonMobil.