Jeff Eagles
About Jeff Eagles
Jeff Eagles is an Information Technology Project Manager at ExxonMobil with extensive experience in various roles within the company.
Current Role as Information Technology Project Manager at ExxonMobil
Jeff Eagles is currently serving as an Information Technology Project Manager at ExxonMobil, where he has held this position since 2017. In this role, he oversees project management processes within the IT department, ensuring that projects are completed on time, within scope, and within budget. His responsibilities include coordinating project teams, developing project plans, and liaising between IT and other departments to facilitate seamless technology integration. Jeff plays a critical role in the successful execution of IT initiatives at ExxonMobil.
Role as Sales Operations Supervisor at ExxonMobil
Since 2013, Jeff Eagles has also been serving as a Sales Operations Supervisor at ExxonMobil. In this capacity, he is responsible for supervising and optimizing sales operations processes to enhance efficiency and effectiveness. His duties include managing sales data, streamlining sales workflows, and coordinating with various departments to ensure alignment with the company’s sales objectives. Jeff's role in sales operations complements his responsibilities in IT project management.
Previous Experience as Helpdesk Teamlead at ExxonMobil
From 2011 to 2012, Jeff Eagles worked as a Helpdesk Teamlead at ExxonMobil. In this role, he was in charge of leading the helpdesk team, providing oversight and guidance to ensure timely resolution of technical issues. His responsibilities included training helpdesk staff, managing escalations, and maintaining high levels of customer support. This experience helped Jeff develop strong leadership and technical troubleshooting skills.
Experience in Global Operations Support at ExxonMobil
Between 2009 and 2011, Jeff Eagles served as a Global Operations Support staff member at ExxonMobil. During this period, he provided critical support for global operations, focusing on ensuring consistent service delivery and operational efficiency across international sites. His role involved collaborating with global teams to address operational challenges and implement best practices.
Background as Helpdesk Senior and Analyst at ExxonMobil
Jeff Eagles started his career at ExxonMobil in 2005 as a Helpdesk Analyst, a position he held until 2007. He then advanced to Helpdesk Senior from 2007 to 2009. As a Helpdesk Senior, Jeff handled more complex technical issues and provided advanced support to helpdesk staff. His early experience laid the foundation for his future roles, providing him with in-depth knowledge of IT support processes and customer service excellence.