Kateřina Výborná
About Kateřina Výborná
Kateřina Výborná is a Supervisor Commercial North in Customer Service at ExxonMobil, overseeing a diverse team and managing the B2B portfolio for Central Europe.
Current Position at ExxonMobil
Kateřina Výborná is currently working at ExxonMobil as the Supervisor Commercial North - Customer Service. She has been in this role since 2020 and is based in Hlavní město Praha, Česká republika. In her role, she oversees a diverse team focusing on the order to cash process for industrial lubricants. Her responsibilities also include managing the B2B portfolio for the Central European cluster, including Germany, Austria, the Benelux region, and the UKI regions.
Previous Roles at ExxonMobil
Kateřina Výborná has held multiple roles at ExxonMobil. She served as the Customer Contact Supervisor for the Industrial 2 team covering France, Finland, Turkey, Poland, and Denmark from 2019 to 2020. Prior to that, she was the Customer Contact Representative from 2016 to 2011. Before her current role, she also led the Industrial 1 customer service team from 2012 to 2019, managing operations in Germany, Austria, the UK, Italy, and the Benelux region.
Experience in Various Industries
Kateřina Výborná has diverse work experience across several industries. She worked as a Photographer at Adventure Island Busch Gardens in Florida in 2015 and as a Dance Animator and Kids Animator at Bubbles Animation, Seashells Resort at Suncrest in Malta in 2014. She also has experience as an Office Coordinator at International SOS and has held various administrative roles, including Administrative Officer at Point Park Properties s.r.o., Front Desk Receptionist at Infor, and in the Reservation Department at Cestovní agentura Legres.com.
Educational Background
Kateřina Výborná achieved her Master's degree from Vysoká škola ekonomická v Praze, majoring in Tourism and minoring in International Business Strategies, studied in English, from 2013 to 2016. She also obtained her Bachelor's degree in Tourism from the same institution from 2010 to 2013. Her early education includes a High School Diploma from Gymnázium Praha 4, Na Vítězné Pláni 1160, which she completed from 2004 to 2010.
Project Management and Implementation
Kateřina Výborná has demonstrated her project management skills by leading the implementation of the Zen-Desk and Amazon Connect platforms for the customer service team at ExxonMobil. This initiative streamlined various customer service processes, improving efficiency and customer satisfaction.