Marcelo Bonatto
About Marcelo Bonatto
Marcelo Bonatto is a CRM Product Owner at ExxonMobil, leading the Chemicals global Salesforce CRM platform since 2020. He has extensive experience in business process expertise and commercial innovation within the company.
Title
Marcelo Bonatto currently holds the position of CRM Product Owner at ExxonMobil. He has been in this role since 2020 and is based in Curitiba, Paraná, Brazil. He is responsible for leading the team handling the Chemicals global Salesforce CRM platform.
Professional Experience at ExxonMobil
Marcelo Bonatto has a history of diverse roles at ExxonMobil. Before becoming the CRM Product Owner, he worked as a Digital Systems Business Process Expert for 11 months in 2020 based in Houston, Texas. From 2019 to 2020, he served as a Commercial Innovation Advisor in Houston as well. Between 2017 and 2019, Marcelo was a Margin Analytics Business Process Expert in Curitiba, Paraná, Brazil. Earlier in 2017, he was a Pricing Process Analyst for 11 months and started his career at ExxonMobil as an Intern (Estagiário) from 2015 to 2016.
Work in Commercial Innovation
In his role from 2019 to 2020 as Commercial Innovation Advisor at ExxonMobil, Marcelo Bonatto was tasked with driving innovative commercial processes and solutions. This position leveraged his background in business process expertise to contribute to the company's strategic commercial initiatives.
Education and Expertise
Marcelo Bonatto studied at Universidade Federal do Paraná, where he completed a Bachelor of Engineering (BE) in Engenharia de Produção. He attended the university from 2011 to 2016. His academic background provided a strong foundation for his subsequent roles at ExxonMobil, integrating engineering principles with business process management.
Leadership in CRM Implementation
Since becoming the CRM Product Owner, Marcelo Bonatto has been at the forefront of leading the team responsible for the Chemicals global Salesforce CRM platform at ExxonMobil. His leadership has been critical in managing and optimizing the CRM system to meet the company's strategic needs.