Mark Doherty
About Mark Doherty
Mark Doherty is a Customer Experience professional currently working at ExxonMobil in Fort McMurray, Alberta, Canada. He has extensive experience in various roles within ExxonMobil and has a background in management and IT, supported by education from The University of Calgary and Sterling Business Academy.
Current Position at ExxonMobil
Mark Doherty currently holds the position of Customer Experience at ExxonMobil. He has been with the company in this role since 2020, stationed in Fort McMurray, Alberta, Canada. His responsibilities in Customer Experience focus on enhancing client satisfaction and improving service delivery, aimed at fostering repeat business and customer loyalty.
Previous Roles at ExxonMobil
Before his current position, Mark Doherty has held several roles at ExxonMobil. From 2017 to 2020, he served as a Productivity Enablement Analyst in Calgary, Canada. Prior to that, he was the IT Site Coordinator for the Kearl Oilsands Project from 2012 to 2017, located in Fort McMurray, Alberta. Additionally, he worked as a Systems Analyst for a significant 14-year period, from 1998 to 2012.
Early Career at The Bargain! Shop and Metropolitan Stores
Mark Doherty gained early career experience as a Manager. From 1994 to 1996, he worked at The Bargain! Shop. Before this, he spent eight years, from 1986 to 1994, working at Metropolitan Stores. These managerial roles provided him with foundational skills in leadership and operations.
Education at The University of Calgary
Mark Doherty attended The University of Calgary from 2000 to 2004. During this four-year period, he acquired critical knowledge and skills that would support his roles in the IT and customer service sectors.
Certification from Sterling Business Academy
In addition to his university education, Mark Doherty enhanced his technical expertise at Sterling Business Academy in London, Ontario, where he obtained a Microsoft Certified Systems Engineer (MCSE) and MCP certification from 1996 to 1997. This certification has equipped him with advanced skills in systems engineering and IT management.
High School Education
Mark Doherty completed his high school education at Goderich District Collegiate Institute from 1975 to 1979. This foundational education set the stage for his subsequent academic and professional accomplishments.