Natsuda Peetikhajornkul
About Natsuda Peetikhajornkul
Natsuda Peetikhajornkul is a Customer Experience Professional at ExxonMobil with a background in translation and visa services, and a passion for trekking.
Current Role at ExxonMobil
Natsuda Peetikhajornkul is currently a Customer Experience Professional at ExxonMobil, a role she has held since 2020. In this position, she focuses on analyzing customer complaints to identify root causes and implement effective solutions using data. Her work requires a solid understanding of customer needs and technical skills in tools such as VBA, Power Query, Excel, Word, and PowerPoint.
Previous Experience at BOITHAI
Before joining ExxonMobil, Natsuda worked at BOITHAI from 2019 to 2020 as a Thai-Chinese translator. She was involved in consulting for the Thai Board Of Investment (BOI Thailand). This role, located in the Bangkok Metropolitan Area, required her to bridge language barriers and ensure clear communication between Thai and Chinese stakeholders.
Passport and Visa Officer at The Consulate General of China in Thailand
From 2018 to 2019, Natsuda Peetikhajornkul served as a Passport and Visa Officer at The Consulate General of the People's Republic of China in the Kingdom of Thailand. Based in Ratchadaphisek, Bangkok, she handled the processing of passport and visa applications. This role demanded meticulous attention to detail and excellent organizational skills.
Educational Background
Natsuda holds a Bachelor of Arts degree in Chinese from Chulalongkorn University, where she studied from 2016 to 2018. She also spent a year as an exchange student at Nankai University, focusing on Chinese language and culture from 2016 to 2017. This educational background has provided her with a strong foundation in Chinese language and cultural studies.
Technical Skills and Proficiencies
Natsuda possesses a range of technical skills that enhance her professional capabilities. She is proficient in VBA and Power Query, which she uses to analyze and solve customer complaints. Additionally, she is skilled in using Microsoft Office tools such as Excel, Word, and PowerPoint, which support her in creating reports and presentations.