Paula Chen
About Paula Chen
Paula Chen is the Revenue Management and Pricing Product Owner at ExxonMobil, with a career spanning over three decades in various roles within the company.
Current Role at ExxonMobil
Paula Chen currently serves as the Revenue Management and Pricing Product Owner at ExxonMobil since 2022. Based in Houston, Texas, she leverages her extensive experience to manage a team of IT experts, UX designers, and Data Scientists. Her primary responsibilities include the continuous improvement of a dynamic revenue management tool and integrating it with Supply Chain for an integrated Profit Optimization model.
Previous Roles at ExxonMobil
Before her current position, Paula Chen held several key roles at ExxonMobil, including Global Process Simplification Advisor from 2021 to 2022, Intelligent Automation Product Manager from 2019 to 2020, and Fuels Value Chain Digital Transformation Advisor from 2018 to 2019. Each role was primarily based in Houston, Texas, where she contributed to various strategic initiatives and digital transformation projects.
Long-Standing Career at ExxonMobil
Paula Chen's extensive career with ExxonMobil spans back to 1991. Throughout her tenure, she has held numerous positions, including Innovation Venture Manager, Global Business Support Manager, and Global Planning Advisor. Her varied roles have involved responsibilities from managing global operations and processes to advising on public affairs, emphasizing her versatility and comprehensive understanding of the company's operations.
Education and Expertise
Paula Chen earned her B.S. in Architectural & Civil Engineering from Drexel University, where she studied from 1986 to 1991. Her educational background provided a strong foundation for her diverse roles at ExxonMobil, where she utilized her engineering skills in positions like Environmental Engineer and Design Engineer early in her career.
Utilization of Advanced Data Analytics
In her current role, Paula Chen employs advanced data analytics and machine learning to recommend prices for B2B Chemical customers. This technical expertise ensures that ExxonMobil's pricing strategies are data-driven and optimized, aligning with dynamic market conditions and customer needs.