Rafaela Montanari Dall'acqua
About Rafaela Montanari Dall'acqua
Rafaela Montanari Dall'acqua is a Customer Service Supervisor at ExxonMobil in Curitiba, Paraná, Brazil, with extensive experience in quality assurance and project implementations.
Customer Service Supervisor at ExxonMobil
Rafaela Montanari Dall'acqua currently serves as a Customer Service Supervisor at ExxonMobil. She has held this title since 2022. Her role involves managing customer service operations and ensuring that service quality meets the company's standards. Her expertise in handling substantial workloads effectively has been a key asset in her current position.
Previous Roles at ExxonMobil
Before becoming a Customer Service Supervisor, Rafaela Montanari Dall'acqua has held multiple roles at ExxonMobil. From 2021 to 2022, she served as L&D Project Support. Prior to that, she was a Quality Advisor from 2018 to 2021. In 2018, she also worked as a Customer Service Professional for 11 months. She started her career at ExxonMobil as an Invoice Monitoring Analyst from 2016 to 2018. These roles have allowed her to gain extensive experience in various aspects of the business.
Professora Ensino Técnico at Tecpuc
From 2011 to 2016, Rafaela Montanari Dall'acqua worked as a Professora Ensino Técnico at Tecpuc. During her five-year tenure, she was responsible for teaching and mentoring students in technical education. This role helped her develop strong communication and organizational skills that she later applied in her corporate career.
Education and Qualifications
Rafaela Montanari Dall'acqua holds a Licenciatura Plena em Química from Faculdades Oswaldo Cruz, where she studied from 2008 to 2010. Additionally, she earned her degree in Engenharia Química from Universidade Federal do Paraná, completing her studies between 1998 and 2004. These qualifications have provided her with a solid foundation in chemistry and chemical engineering, which she has applied throughout her career.
Focus on Quality Assurance and Project Implementation
Rafaela Montanari Dall'acqua has specialized in quality assurance and project implementations over the last five years. Her focus has been on managing system enhancements and driving customer excellence initiatives. Her ability to prioritize substantial workloads effectively has been crucial in achieving these aims.