Reint Jan Sijtsema
About Reint Jan Sijtsema
Reint Jan Sijtsema is the Global Account Management and Customer Experience Process Manager at ExxonMobil, with extensive experience in managing customer experience processes on a global scale.
Current Position at ExxonMobil
Reint Jan Sijtsema is currently the Global Account Management and Customer Experience Process Manager at ExxonMobil. In this role, he oversees the global account setup and maintenance process, with an emphasis on system roadmap and customer experience improvements. His work ensures that customer experience processes are managed efficiently on a global scale.
Previous Roles at ExxonMobil
Reint Jan Sijtsema has an extensive history at ExxonMobil, encompassing various roles and responsibilities. He served as the Global Billing Manager from 2019 to 2020 in the Bengaluru Area, India. Prior to that, he worked as the Customer Experience Advisor and in other significant roles including Global Sales Operations Project Advisor, Sales Operations Manager, and Customer Contact Manager, primarily in Prague, Czech Republic. His career at ExxonMobil has spanned over several years, showcasing his adaptability and expertise in multiple facets of the business.
Education Background
Reint Jan Sijtsema studied at Hanzehogeschool Groningen / Hanze University of Applied Sciences Groningen, where he completed a degree in Economics with a major in Communication Studies. He achieved a Bachelor's degree from 1998 to 2002. Additionally, he attended HN Werkman College and Willem Lodewijk Gymnasium, although the duration of his studies at these institutions was brief.
Early Career Experience
Before joining ExxonMobil, Reint Jan Sijtsema garnered diverse experience in various industries. He worked at Marcus Evans as a Senior Conference Sales Executive, at easyJet as a Bilingual Tele-Sales Agent, and at Energiewacht Gaswacht Groep as a Communication Advisor. These roles equipped him with a broad skill set and insights into different sectors.
Special Assignments and Projects
Throughout his tenure at ExxonMobil, Reint Jan Sijtsema has been entrusted with multiple special assignments and projects. Notably, he was involved in transforming and migrating customer service processes at ExxonMobil, applying over 15 years of experience. His efforts were pivotal in enhancing the quality and efficiency of ExxonMobil’s customer experience services.