Ron Hooper
About Ron Hooper
Ron Hooper is a Business Support Supervisor at ExxonMobil in Moncton, NB, Canada, with extensive experience in various supervisory and technical roles within the company.
Current Position at ExxonMobil
Ron Hooper currently serves as a Business Support Supervisor at ExxonMobil in Moncton, NB, Canada. He has held this position since 2019. In this role, he manages business support operations and leverages his extensive background in database management and call center telephony technologies.
Previous Roles at ExxonMobil
Ron Hooper has held several key positions at ExxonMobil before becoming a Business Support Supervisor. From 2017 to 2019, he was the Terminal Operations Unit - Supervisor, handling terminal operations. Between 2014 and 2017, he served as a Site Experience Advisor, focusing on enhancing site usability and user experience. From 1999 to 2014, he worked as an Application Analyst, where he utilized his skills in Unix scripting, VBA, Oracle, SQL Server, and Tableau.
Education Background
Ron Hooper has a strong educational background with a focus on both technology and physical education. He earned a Bachelor of Education (B.Ed.) in Physical Education Teaching and Coaching from the University of New Brunswick, graduating in 1996. He furthered his technical expertise by completing a diploma in Applied Information Technology from the ITI Information Technology Institute in 1998.
Technical and Supervisory Expertise
Ron Hooper possesses extensive experience in database management, call center telephony technologies, and application support. His technical skill set includes expertise in VBA, Unix scripting, Oracle, SQL Server, and Tableau. Additionally, he has a proven track record in supervisory roles, managing a 24x7 operation response team and leading a team of process improvement specialists on various projects.
Career Highlights and Achievements
Throughout his career, Ron Hooper has contributed significantly to process improvement and operational efficiency at ExxonMobil. Notably, he managed a 24x7 operation response team, ensuring continuous support and crisis management. He also led a team of process improvement specialists, working on small projects aimed at optimizing operational processes and enhancing productivity.