Serene Chew
About Serene Chew
Serene Chew is a Key Account Manager at ExxonMobil in Singapore, specializing in customer segmentation, credit performance, and commercial card management.
Title
Serene Chew holds the title of Key Account Manager at ExxonMobil, a role she has been in since 2014. Her responsibilities include managing significant business accounts and ensuring optimal performance in various key performance indicators.
Education and Expertise
Serene Chew completed her studies in Business Marketing at University College Dublin, earning a Bachelor's degree between 2015 and 2017. Her academic background in business marketing equips her with the theoretical and practical knowledge required for her role at ExxonMobil.
Key Responsibilities at ExxonMobil
At ExxonMobil, Serene works closely with Credit Specialists to ensure account credit performance indicators and fiscal metrics are met. She segments customers based on profitability and long-term value, allocating resources to maximize profits. She also monitors the performance of new fleet card customers to ensure seamless application and usage of Commercial cards. Furthermore, she plays a key role in creating and assisting with presentation materials for customers.
Professional Achievements
In her role as Key Account Manager at ExxonMobil, Serene Chew achieved record volume in the Commercial Card business in 2016. This accomplishment highlights her capability in managing and growing significant business accounts and her expertise in optimizing business strategies.