Sofia Orlando
About Sofia Orlando
Sofia Orlando is a Supply Chain Logistic Specialist at ExxonMobil in Budapest, Hungary, with a background in customer care and extensive academic experience in Chinese studies and business administration.
Current Role at ExxonMobil
Sofia Orlando serves as a Supply Chain and Logistic Specialist at ExxonMobil. Since 2020, she has been based in Budapest, Hungary. Her responsibilities include managing a customer's portfolio from order placement to delivery. Sofia also facilitates active communication between multiple departments such as Sales, Operations, and Controllers. In her role, she effectively utilizes Outlook and CX360 for both internal and external communications.
Previous Experience at Western Union
Before joining ExxonMobil, Sofia worked at Western Union as a Customer Care Specialist. This role, based in Roma, Italy, spanned seven months from 2018 to 2019. During her time at Western Union, Sofia gained valuable experience in customer service and support.
Education Background
Sofia Orlando has a rich educational history focused on language, business, and Chinese studies. She completed a Master of Business Administration (MBA) with a specialization in Chinese Studies at Nanjing University in 2017 within 11 months. Prior to that, she earned her Major's Degree in Language and Management to China from Università Ca' Foscari Venezia, studying there from 2016 to 2018. Additionally, she studied at Dalarna University through the Erasmus+ program, earning a Bachelor's degree in Chinese Studies in a year. Sofia also holds a Bachelor's degree in Asian Languages, Trades, and Cultures from Alma Mater Studiorum – Università di Bologna, where she studied from 2013 to 2016.