Steven Dorn
About Steven Dorn
Steven Dorn is the Operational Lead at ExxonMobil in Prague, with a background in marketing and communication, and expertise in the Order to Cash process.
Operational Lead at ExxonMobil
Steven Dorn currently holds the position of Operational Lead at ExxonMobil, based in Prague, Tchéquie. He has been serving in this capacity since 2020. In this role, Steven is responsible for overseeing the Order to Cash (OTC) process. His efforts focus on achieving flawless execution and maintaining high-level service to customers, contributing to the company's operational efficiency.
Previous Roles at ExxonMobil and IDEAL Meetings & Events
Before becoming an Operational Lead, Steven Dorn worked as a Customer Account Specialist at ExxonMobil from 2019 to 2020 in Prague, République Tchèque. Prior to this, he accumulated experience as an Event Project Manager at IDEAL Meetings & Events in Paris from 2018 to 2019. These roles have provided him with a diverse background in customer accounts management and event project coordination.
Educational Background in Marketing and Communication
Steven Dorn has a strong educational foundation in marketing and communication. He achieved a Master 2 (M2) in Marketing & Communication from the Toulouse School of Management in 2018. He also holds a Bachelor's degree in Business and Marketing from the University of the Pacific, obtained in 2017. Additionally, Steven earned a Licence in Marketing from IAE Toulouse, Ecole de Management de l'Université Toulouse 1 Capitole in 2016, and a Brevet de Technicien Supérieur in Communication from Lycée Ozenne in 2015.
Expertise in Order to Cash (OTC) Process
Steven Dorn is recognized for his expertise in the Order to Cash (OTC) process, where he plays a pivotal role in ensuring smooth operations and high-level customer service. He actively seeks improvement opportunities and shares his knowledge to enhance operational efficiency, which is crucial for maintaining customer satisfaction and optimal workflow within ExxonMobil.
Bilingual Communication Skills
Steven Dorn's bilingual skills in English and French enable him to communicate effectively in a multicultural environment. His ability to speak both languages fluently aids in bridging communication gaps and fostering collaboration among diverse teams, enhancing the overall efficiency and team synergy at ExxonMobil.