Tawfik Abd Elhakam
About Tawfik Abd Elhakam
Tawfik Abd Elhakam is an Infrastructure and Telecommunication Engineer at ExxonMobil in Cairo, Egypt, with extensive experience in network and system administration.
Title
Infrastructure and Telecommunication Engineer
Current Role at ExxonMobil
Since 2017, Tawfik Abd Elhakam has been serving as an Infrastructure and Telecommunication Engineer at ExxonMobil, based in Cairo, Egypt. In this capacity, he is responsible for planning, designing, and implementing network connectivity at new terminals. Additionally, he provides essential network support at the Cairo head office, 13 terminals within Egypt, and a venture office in Mauritania.
Previous Experience
Tawfik Abd Elhakam has an extensive background in various roles prior to his current position. From 2013 to 2016, he was a Senior System Analyst at ExxonMobil in Egypt. Before this, he was a Deployment Engineer at BP from 2012 to 2013. His career also includes roles as a System Administrator at GlaxoSmithKline from 2011 to 2012, ExxonMobil for 5 months in 2011, and Unilever from 2010 to 2011. He also worked as a Network Administrator at Informateks International from 2008 to 2010 in Egypt.
Education and Expertise
Tawfik Abd Elhakam pursued his education in computer engineering. He earned a Diploma of Education from the Arab Academy for Science, Technology and Maritime Transport from 2009 to 2013. He also holds a Bachelor's degree in Computer and System Engineering from Akhbar Al-Youm Academy, completed between 2003 and 2008. His academic background has equipped him with the technical skills required for his roles in network and system management.
Technical Proficiencies
Throughout his career, Tawfik Abd Elhakam has developed a strong proficiency in troubleshooting application technologies, including L3 MPLS VPN and L2 MPLS VPN over wired media. He collaborates closely with the global network team and service providers to resolve connectivity issues and upgrade configurations. Additionally, he manages the global voice team to address voice-related issues and conducts testing to ensure functionality.