Unsaya Kerdklai
About Unsaya Kerdklai
Unsaya Kerdklai is a Servers Monitoring Analyst at ExxonMobil in Bangkok, Thailand, with extensive experience in engineering and support roles at Thomson Reuters and AIS.
Servers Monitoring Analyst at ExxonMobil
Unsaya Kerdklai has been serving as a Servers Monitoring Analyst at ExxonMobil in the Bangkok Metropolitan Area, Thailand, since 2015. In this role, Kerdklai provides global support, including the installation and troubleshooting of HPOM manager and agent software. She is heavily involved in offering training to team members on various monitoring aspects and concepts, consulting and advising analysts and users on effective monitoring and reporting techniques. Additionally, she assists with OM support activities, including template updates for servers, operating systems, database engines, inter/intranet services, and applications.
Implementation and Support Engineer at Thomson Reuters
Between 2011 and 2015, Unsaya Kerdklai worked at Thomson Reuters (Thailand) Ltd. as an Implementation and Support Engineer. Her role focused on the Transactions Foreign Exchange service. Over four years, she was responsible for implementing and providing support for various technical solutions, working closely with clients to meet their needs and troubleshoot any issues that arose.
VAS Engineer at Advanced Info Services Plc.
Unsaya Kerdklai served as a VAS Engineer at Advanced Info Services Plc. (AIS) from 2007 to 2011. During her tenure, she was involved in implementation, operation, and planning tasks. Her responsibilities included ensuring the smooth operation of value-added services, coordinating with different departments and teams, and facilitating the planning and deployment of new services and technologies.
Education Background in Engineering
Unsaya Kerdklai pursued her higher education at Srinakharinwirot University and King Mongkut's University of Technology Thonburi. She received a Master of Engineering (MEng) in Engineering Management with a major in ICT from Srinakharinwirot University, studying from 2008 to 2010. Prior to that, she earned a Bachelor of Engineering (BEng) in Computer Engineering from King Mongkut's University of Technology Thonburi, studying from 2003 to 2007. Her educational background has equipped her with a solid foundation in engineering principles and management.
Relationship Development with Clients and Partners
In her professional capacity, Unsaya Kerdklai emphasizes developing and establishing strong relationships with strategic clients and industry partners. Her role often involves collaborating with various stakeholders to secure long-term partnerships and ensure mutual benefits. By fostering these relationships, she contributes to the organization's growth and stability.