Diana Velez, Cmas
About Diana Velez, Cmas
Diana Velez is a Revenue Cycle Management Liaison currently working at EyeCare Services Partners in Maryland. She has a diverse background in healthcare roles, including positions in collections, mammography coordination, and chiropractic assistance.
Work at EyeCare Services Partners
Diana Velez has been serving as a Revenue Cycle Management Liaison at EyeCare Services Partners (ESP) since 2021. In this role, she is responsible for overseeing the revenue cycle processes, ensuring efficient billing and collections, and facilitating communication between various departments. Her experience in revenue cycle management contributes to the overall financial health of the organization.
Previous Experience in Revenue Cycle Management
Before joining EyeCare Services Partners, Diana worked at Genesis as a Collections Specialist for Government accounts from 2020 to 2021. This position involved managing collections processes and interacting with various stakeholders to resolve billing issues. Her background in collections has equipped her with valuable skills applicable to her current role.
Background in Healthcare Coordination
Diana has a diverse background in healthcare coordination. She worked as a Mammography Coordinator at ONsite Mammography, LLC from 2019 to 2020, where she managed patient scheduling and ensured compliance with healthcare standards. Additionally, she served as a Chiropractic Assistant at Advanced Spine Care from 2015 to 2016, supporting patient care and administrative tasks.
Education and Training in Healthcare
Diana studied at Stone Academy-Waterbury, where she completed programs in Nursing Assistant/Aide and Patient Care Assistant/Aide from 2006 to 2007. She also pursued further education in Medical Office Assistant/Specialist, Billing and Coding from 2015 to 2016. These educational achievements have provided her with foundational knowledge and skills relevant to her roles in healthcare.
Long-term Experience in Customer Service
Diana has a decade of experience in customer service, having worked at Walmart from 2004 to 2014 in various roles, including Photo Technician, IMS, and Cashier. This extensive experience has developed her interpersonal skills and ability to manage customer interactions effectively.