Theresa Bissonnette, Cphq, Chc
About Theresa Bissonnette, Cphq, Chc
Theresa Bissonnette is the Vice President of Compliance and Quality at EyeCare Services Partners, where she has worked since 2019. She has extensive experience in quality management and compliance, having held various leadership roles in healthcare organizations across Florida and Texas.
Current Role at EyeCare Services Partners
Theresa Bissonnette serves as the Vice President of Compliance and Quality at EyeCare Services Partners (ESP) since 2019. In this role, she is responsible for overseeing compliance and quality initiatives within the organization. Her leadership includes managing pay-for-performance programs that address quality measures by specialty provider groups. Bissonnette also oversees MIPS submissions for 19 unique TINs, ensuring that incentives are achieved, which contributes to additional revenue each year.
Previous Experience at EyeCare Services Partners
Prior to her current position, Theresa Bissonnette worked at EyeCare Services Partners as the Director of Quality from 2017 to 2019. During her tenure, she focused on quality improvement initiatives and contributed to the organization's overall compliance framework. Her experience in this role laid the groundwork for her advancement to Vice President.
Education and Qualifications
Theresa Bissonnette holds a Bachelor of Arts (B.A.) in Sociology from Indiana University-Purdue University at Indianapolis. She also earned a Master of Business Administration (MBA) with a focus on Health/Health Care Administration/Management from the University of Phoenix. Her educational background supports her expertise in compliance and quality management in healthcare settings.
Career Background in Quality Management
Theresa Bissonnette has extensive experience in quality management across various healthcare organizations. She served as the Director of Risk Adjustment and Quality at North Texas Specialty Physicians from 2016 to 2017 and held multiple roles at Physicians United Plan, including Quality Improvement Coordinator and Senior Manager of Corporate Programs. Her diverse roles have equipped her with a comprehensive understanding of quality improvement processes and compliance requirements.
Pandemic Response and Leadership Initiatives
Bissonnette played a significant role in developing a comprehensive Pandemic Response Plan during her tenure at EyeCare Services Partners. This plan included aligning with CDC and government guidance, tracking COVID cases, and managing vaccine and testing mandates across five regions. She also participates in leadership decisions regarding furloughs, location closures, and reopening strategies during the pandemic.