Marcus Mc Neill
About Marcus Mc Neill
Marcus McNeill serves as the General Manager at Eyemart Express in Durham, North Carolina, bringing extensive experience from various roles in the eyecare industry. He has developed training programs for future eyecare professionals and possesses strong skills in employee evaluation and customer service.
Current Role at Eyemart Express
Marcus McNeill serves as the General Manager at Eyemart Express in Durham, North Carolina. He has held this position since 2022, overseeing daily operations and ensuring high standards of customer service. His role involves managing staff, optimizing operational processes, and implementing strategies to enhance the customer experience. McNeill's extensive experience in the eyecare industry supports his effectiveness in this leadership position.
Previous Experience at Eyemart Express
Prior to his current role, Marcus McNeill worked at Eyemart Express as a Licensed Optician from 2019 to 2022. During this time, he contributed to the company by providing expert optical services and ensuring customer satisfaction. His experience in this role laid the groundwork for his advancement to General Manager.
Experience at Lenscrafters
Marcus McNeill has significant experience with Lenscrafters, where he worked in various capacities over a span of 16 years. He served as a Retail Manager and Licensed Optician from 1998 to 2013 in the Fayetteville, North Carolina area. He later returned to Lenscrafters as an Assistant Store Manager and Licensed Optician from 2018 to 2019 in the Raleigh-Durham area. This extensive background in retail management and optical services has equipped him with a deep understanding of the industry.
Educational Background
Marcus McNeill studied at the University of Mount Olive, where he earned a Bachelor of Science degree in Management and Organizational Development from 2003 to 2005. He also attended Durham Technical Community College, obtaining an Associate of Arts and Sciences degree in Opticianry/Ophthalmic Dispensing Optician from 1990 to 1993. His educational qualifications support his roles in management and opticianry.
Skills and Contributions
Marcus McNeill possesses a strong background in employee evaluation and training program development within the retail industry. He has developed training programs aimed at preparing the next generation of eyecare professionals. His critical thinking skills enhance customer service and operational efficiency, contributing to the overall success of the organizations he has worked with.