Nikki Kelso
About Nikki Kelso
Nikki Kelso is an optician with a strong background in healthcare services and retail, currently working at Eyemart Express in Farmers Branch, Texas, and The Eye Institute in Tulsa, Oklahoma. She possesses expertise in managing insurance claims and demonstrates strong time management skills.
Work at Eyemart Express
Nikki Kelso has been employed at Eyemart Express as an Optician since 2015. In this role, she applies her expertise in eyewear and patient care, assisting customers with their optical needs. Her responsibilities include providing consultations, fitting eyewear, and ensuring customer satisfaction. This position has allowed her to develop a strong understanding of the optical retail environment and enhance her skills in patient interaction.
Current Role at The Eye Institute
Since 2017, Nikki Kelso has worked at The Eye Institute in Tulsa, Oklahoma, as a Check In specialist. In this capacity, she manages patient check-ins and verifies insurance information. Her role is crucial in ensuring a smooth workflow within the clinic, demonstrating her strong time management skills and attention to detail.
Background in Healthcare and Retail
Nikki Kelso has a strong background that combines healthcare services and the retail industry. This diverse experience allows her to adapt to various work environments effectively. Her previous roles in the restaurant industry, including positions as a Bartender, Shift Leader, Hostess, and Server at Ruby Tuesday from 2009 to 2015, provided her with valuable skills in customer service and management.
Education and Expertise
Nikki Kelso studied at Missouri State University - West Plains, where she gained foundational knowledge that supports her career in healthcare and retail. Her expertise includes managing insurance claims, which is essential for her current roles in verifying insurance for patients. This skill set enhances her ability to navigate the complexities of patient care and insurance processes.
Skills and Versatility
Nikki Kelso possesses a diverse skill set that includes restaurant management and food & beverage service. This versatility indicates her ability to adapt to different roles and environments. Her strong time management skills are particularly valuable in her current positions, where efficiency and organization are key to providing quality patient care.