Marissa Salava
About Marissa Salava
Marissa Salava is a Customer Care Specialist at Ezra, where she has worked since 2021. She holds a Bachelor's degree in Marketing with a minor in Graphic Design from Fairleigh Dickinson University and has previous experience in marketing and customer service roles.
Current Role at Ezra
Marissa Salava has been serving as a Customer Care Specialist at Ezra since 2021. In this role, she is responsible for addressing customer inquiries and ensuring a positive experience for clients. Her experience in customer service contributes to her effectiveness in this position.
Previous Experience at Ezra
Before her current role, Marissa worked at Ezra as a Marketing Coordinator from 2019 to 2021. She also held the position of Marketing Intern for three months in 2019. Her tenure at Ezra has provided her with a comprehensive understanding of the company's operations and customer engagement strategies.
Education and Expertise
Marissa graduated from Fairleigh Dickinson University in 2018 with a Bachelor’s degree in Marketing and a Minor in Graphic Design. Her education has equipped her with skills in marketing strategies and design principles, which she has applied in her professional roles.
Professional Background
Prior to her roles at Ezra, Marissa worked as a Roadside Agent at Mercedes-Benz USA from 2016 to 2019. This position involved assisting customers in need of roadside assistance, enhancing her customer service skills. Additionally, she worked as a Shift Manager/Server at Shrimp King Restaurant from 2013 to 2018.
Personal Interests
Marissa enjoys spending time outdoors and at the Jersey Shore with family and friends. She has a passion for kickboxing, cooking, reading, and spending time with her dogs. These activities reflect her commitment to maintaining a balanced lifestyle outside of her professional responsibilities.