Abra Johnson
About Abra Johnson
Abra Johnson is a Manager of Operations with extensive experience in the life new business sector. She has worked at several financial institutions, including Voya Financial, Principal Financial Group, and F&G, and holds a Bachelor of Arts degree from Grand View University.
Current Role at F&G
Abra Johnson serves as the Manager of Operations at F&G, a position she has held since 2021. In this role, she oversees various operational processes and ensures efficiency within the organization. Her expertise in operations, particularly in the life new business sector, contributes to the company's objectives and enhances service delivery.
Previous Experience at Voya Financial and Cognizant Technology Solutions
Prior to her current role, Abra Johnson worked at Voya Financial, formerly ING U.S., and Cognizant Technology Solutions. She served as Supervisor of Fixed Annuity Operations and Policy Owner Services from 2006 to 2013 in the Des Moines, Iowa Area. This position allowed her to develop a strong foundation in operational management and client services.
Experience at Principal Financial Group
Abra Johnson was employed at Principal Financial Group as Assistant Manager of Client Service from 2014 to 2021. During her seven years in this role, she focused on enhancing client satisfaction and improving service processes, further solidifying her expertise in operations.
Background in Education
Abra Johnson studied at Norwalk Senior High School and later attended Grand View University, where she earned a Bachelor of Arts (BA) degree in Mass Communication with an emphasis in Public Relations and a minor in Photography. Her educational background supports her professional skills in communication and team development.
Skills and Passion for Team Development
Abra Johnson possesses strong interpersonal skills that enable her to positively influence others. She is passionate about developing individuals and teams, focusing on creating an inclusive environment built on trust. This commitment to fostering collaboration and growth is evident in her professional interactions.