Erica Baca
About Erica Baca
Erica Baca is a Manager of IT Solutions at F&G, where she has worked since 2023, and previously served as Lead Data Analyst since 2020. She specializes in reducing technical debt, managing on-call rotations, and effectively communicating technical requirements to stakeholders.
Current Role at F&G
Erica Baca serves as the Manager of IT Solutions at F&G, a position she has held since 2023. In this role, she focuses on reducing technical debt and managing on-call rotations. Additionally, she has been working as the Lead Data Analyst at F&G since 2020, where she has developed skills in balancing business needs with cost, benefits, deadlines, and available resources in system architecture.
Professional Experience
Before joining F&G, Erica worked at Tech Mahindra as an Operations Lead from 2019 to 2020 in Lansing, Michigan. Her experience includes acting as a Scrum Master in an Agile environment, where she utilized her technical expertise to resolve critical incidents while understanding business risks. Erica has a strong focus on effective communication of technical requirements to all project stakeholders.
Education and Expertise
Erica Baca studied at the University of Utah from 1994 to 1998, where she earned a degree in Mass Communication with a focus on Public Relations, Advertising, and Applied Communication. She possesses expertise in high-volume data warehousing, which supports her current roles in IT solutions and data analysis.
Leadership and Mentorship
Erica is passionate about leadership, emphasizing influence, mentorship, and positivity in her approach. Her leadership style is characterized by a commitment to fostering a collaborative environment and guiding team members through challenges in technical projects.